Last Updated: August 18, 2026
These SMS Terms & Conditions govern text messaging communications provided by One Place Concepts to existing clients.
Program Description
One Place Concepts provides two-way SMS messaging to existing clients for operational and service-related communications.
Messages may include:
- IT support communications
- Support ticket updates and follow-up
- Incident and outage notifications
- Service status updates
- Maintenance notifications
- Scheduling and appointment coordination
- Other operational communications related to services provided by One Place Concepts
SMS messaging under this program is intended for operational and service-related communications and is not used for marketing or promotional messages.
Consent to Receive SMS Messages
By providing your mobile telephone number and affirmatively opting in to SMS communications from One Place Concepts, you consent to receive two-way text messages regarding your active services.
Consent to receive SMS messages is not a condition of purchasing goods or services.
Message Frequency
Message frequency varies based on support activity, service needs, incidents, scheduling, and other operational communications.
Message and Data Rates
Message and data rates may apply.
One Place Concepts does not charge you for participating in our SMS program. However, your wireless carrier's standard messaging and data rates may apply.
Opting Out
You may opt out of SMS communications at any time by replying STOP to a message from One Place Concepts.
After submitting an opt-out request, you may receive a final confirmation message indicating that you have been unsubscribed. You will receive no further SMS messages from this program unless you subsequently opt in again.
Getting Help
Reply HELP to any One Place Concepts SMS message for assistance.
You may also contact One Place Concepts customer support:
Email: support@oneplaceconcepts.com
Phone: 833-284-9151
Privacy
Your privacy is important to us.
Information collected through the One Place Concepts SMS program is handled in accordance with our SMS Privacy Policy.
SMS Privacy Policy:
https://www.oneplaceconcepts.com/sms-privacy-policy/
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
SMS delivery is subject to wireless carrier network availability and other conditions outside the control of One Place Concepts.
Changes to These Terms
One Place Concepts may update these SMS Terms & Conditions from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
Questions regarding these SMS Terms & Conditions may be directed to:
One Place Concepts
Email: support@oneplaceconcepts.com
Phone: 833-284-9151
